The new effective public manager : achieving success in a changing government
著者
書誌事項
The new effective public manager : achieving success in a changing government
（The Jossey-Bass public administration series）
Jossey-Bass Publishers, c1995
2nd ed
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注記
The first edition was published in 1988 as The Effective Public Manager
Includes bibliographical references (p. 269-276) and index
内容説明・目次
内容説明
This updated and expanded edition of "The Effective Public Manager" shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government. Cohen and Eimicke provide guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way - and so become the kind of manager who is able to shape events rather than be shaped by them.
目次
- The Crisis in Public Management
- THE ESSENTIALS: MANAGING EXPECTATIONS, PEOPLE, AND STRUCTURES
- Defining Effective Public Management
- How to Find and Keep Good Staff
- Developing Effective Working Relationships
- Structuring Systems, Tasks, and Responsibilities
- KEY MANAGERIAL TOOLS
- Using Total Quality Management to Improve Performance
- Gathering, Organizing, and Using Information
- Mastering the Budgetary Process
- KEY LEADERSHIP CHALLENGES FACING PUBLIC SECTOR MANAGERS
- Shaping Organizational Goals and Strategies
- Dealing with the Media, Legislative Bodies, and Interest Groups
- Surviving and Thriving in Public Service
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