Improving performance : how to manage the white space on the organization chart
著者
書誌事項
Improving performance : how to manage the white space on the organization chart
（The Jossey-Bass management series）
Jossey-Bass, c1995
2nd ed
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注記
Includes bibliographical references (p. 219-221) and index
内容説明・目次
内容説明
Streamline the processes vital to optimum performance With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
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