Software quality management and ISO 9001 : how to make them work for you
著者
書誌事項
Software quality management and ISO 9001 : how to make them work for you
Wiley, c1995
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注記
"A Wiley-QED publication."
"Includes 1994 version of the ISO 9001"--Cover
Includes bibliographical references (p. 235-236) and index
内容説明・目次
内容説明
The complete guide to making the most of the ISO 9001 standard You may already know that ISO 9001 certification will help you gain access to important markets and maintain your credibility as a quality software developer. You may not know that, coupled with quality management techniques, meeting ISO 9001 requirements can help you sharpen the focus of your operation, improve relations with your employees, reduce paperwork and bureaucracy, and make your entire organization more responsive to increasingly sophisticated customer demands. This indispensable guide takes you step-by-step through the ISO 9001 documentation process from the perspective of overall quality management and control. It shows you how each section of the standard should be applied to software development and provides guidance on actual policies and processes that should be used. It also helps you determine how much of the ISO 9001 standard you already satisfy and where you need to focus your efforts.
Inside, you'll find: * A detailed, section-by-section examination of the ISO 9001 standard, including the latest revisions and updates for ISO 9001, version: 1994 * An emphasis on quality management techniques, their application in software development, and their usefulness in meeting ISO 9001 requirements * In-depth discussions on developing and implementing an ISO 9001 based system, including contents and directions for completing conformance documentation * A conformance checklist that enables you to measure your organization against the standard at any time from now through certification\n
目次
Partial table of contents: Why ISO 9001? Overview of ISO 9001 in Software. CONFORMING TO ISO 9001. Management Responsibility. Quality System. Document and Data Control. Corrective and Preventive Action. Training. Control of Customer- Supplied Product. Purchasing. Contract Reviews. Process Control. Design Control. Inspection and Testing. Statistical Techniques. PUTTING ISO 9001 TO WORK. The Documentation. Quality Manual. Project Quality Plans. Process Documentation. Developing the QMS. Certification. Appendices. Bibliography. Index.
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