Business process change : concepts, methods, and technologies

Bibliographic Information

Business process change : concepts, methods, and technologies

by Varun Grover, William J. Kettinger

Idea Group Publishing, c1995

Other Title

Business process change : reengineering concepts, methods and technologies

Available at  / 4 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

Provides coverage of the organisational, managerial and technical concepts related to business process change. Practitioners and scholars of business process reengineering outline BPR methods, techniques and tools and the role that information technology plays as a strategic enabler of BPR.

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