Keeping the edge : giving customers the service they demand

著者

• Schaaf, Dick

書誌事項

Keeping the edge : giving customers the service they demand

Dick Schaaf ; foreword by Karl Albrecht

Dutton, c1995

注記

Includes bibliographical references (p. 329-343) and index

• NII書誌ID(NCID): BA27343759
• ISBN:
  • 0525937994
• LCCN: 95021575
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: x, 358 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HF5415.5
  • DC20 : 658.8
• 件名:
  • LCSH : Customer services
  • LCSH : Customer services -- United States -- Case studies