Workloads : measurement and management
Author(s)
Bibliographic Information
Workloads : measurement and management
(CEDR series, 6)
Avebury, 1995
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Note
Biliography: p. 126-130
Description and Table of Contents
Description
This text on the measurement and management of workloads covers the problem in the areas of the probation service, social work and court reports.
Table of Contents
- Part 1 Workload measurement: workload measurement models. Part 2 Defining the task: researching workloads
- researching the social work task. Part 3 Probation service workloads: background
- the research project. Part 4 Negotiating research: negotiating the research
- pilot study
- consultation with the teams
- research process
- independent evaluation. Part 5 Court reports and workload measurement: description of the sample
- time taken to prepare reports
- factors influencing the time taken
- effectiveness
- activities involved in the preparation of SIRs. Part 6 Workloads - measurement and management: workload weighting implications
- workload management. Part 7 The wider context: background
- information systems
- national probation survey
- information systems and information technology
- workloads and industrial action.
by "Nielsen BookData"