Workloads : measurement and management
著者
書誌事項
Workloads : measurement and management
(CEDR series, 6)
Avebury, 1995
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注記
Biliography: p. 126-130
内容説明・目次
内容説明
This text on the measurement and management of workloads covers the problem in the areas of the probation service, social work and court reports.
目次
- Part 1 Workload measurement: workload measurement models. Part 2 Defining the task: researching workloads
- researching the social work task. Part 3 Probation service workloads: background
- the research project. Part 4 Negotiating research: negotiating the research
- pilot study
- consultation with the teams
- research process
- independent evaluation. Part 5 Court reports and workload measurement: description of the sample
- time taken to prepare reports
- factors influencing the time taken
- effectiveness
- activities involved in the preparation of SIRs. Part 6 Workloads - measurement and management: workload weighting implications
- workload management. Part 7 The wider context: background
- information systems
- national probation survey
- information systems and information technology
- workloads and industrial action.
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