Communicating effectively
著者
書誌事項
Communicating effectively
McGraw-Hill, c1995
4th ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
The fourth edition of this text aims to offer students a solid introduction to basic communication principles, as well as the three key skills of interpersonal, group and public communication. It provides several new sections, including new annotated sample speeches and outlines. This edition pays greater attention to ethical issues, particularly in group communication and public speaking.
目次
- Basic principles of communication
- the communication process
- self and communication
- listening
- verbal communication
- nonverbal communication
- interpersonal communication
- interpersonal relationships
- evaluating and improving relationships
- communicating in groups
- small groups - characteristics
- roles and responsibilities - leading, participating and managing conflict
- communicating in public
- getting started finding speech material
- organizing and outlining the speech
- delivering the speech
- the informative speech
- the persuasive speech.
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