From concept to customer : the practical guide to integrated product and process development, and business process reengineering

著者

    • ReVelle, Jack B.
    • Frigon, Normand L.
    • Jackson, Harry K.

書誌事項

From concept to customer : the practical guide to integrated product and process development, and business process reengineering

Jack B. ReVelle, Normand L. Frigon, Harry K. Jackson

Van Nostrand Reinhold, c1995

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注記

Includes bibliographical references (p. 437-442) and index

内容説明・目次

内容説明

Built around a model that provides the tools and techniques needed to stay competitive, this book provides a new perspective to business managers, quality managers, and others looking for ways to quantify and improve their organization's customer-focused strategies. This book helps organizations develop products that will propel them to succeed in today's customer-oriented business environment.

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