Implementing the ISO 9000 series

Bibliographic Information

Implementing the ISO 9000 series

James L. Lamprecht

(Quality and reliability, 40)

M. Dekker, c1993

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Note

Includes bibliographical references (p. 200-204) and index

Description and Table of Contents

Description

Expanding on the themes presented in ISO 9000: Preparing for Registration (0-8247-8741-2), this reference complements that volume by focusing on the how to of implementing a quality assurance system that reflects the ISO 9000 series of standards.;Highlighting ISO 9001, the most involved of the standards, and placing the others in proper perspective, Implementing the ISO 9000 Series: explains the major European directives that refer to ISO 9000 and related critical issues such as the political economy of the ISO standards; interprets ISO clauses from various industrial viewpoints, including those of service industries, and gives concrete examples; shows which organizational strategy to adopt and how to coordinate implementation and bring about change within a company; furnishes examples of how to document Tier Two; illustrates the preparation of generic flowcharts; analyzes in detail the procedures for conducting internal audits and offers sample forms to help maintain the system once it is implemented; examines third-party audits and supplies case studies with their solutions; and discusses the latest revisions to the standards, their implications, and future developments.;Implementing the ISO 9000 Series contains practical, immediately applicable advice and information, such as eight appendixes that provide: addresses and telephone numbers of government agencies specializing in ISO 9000; regional addresses of all trade adjustment assistance centres; a list of registrars; a sample quality manual; a list of ISO/IEC guides; and more.;As a day-to-day manual, from start-up to upgrading and maintenance, Implementing the ISO 9000 Series should be a useful resource for quality and reliability managers and directors; industrial, manufacturing, process, design, cost, chemical, pharmaceutical, and electrical and electronics engineers; chief executive officers; company presidents; auditors; registrars; and upper-level undergraduate and graduate students in these disciplines.

Table of Contents

  • European Community directives and the international standard organization 9000 series
  • the ISO 9000 series as a system
  • how do you interpret this paragraph?
  • how to implement change
  • the quality assurance system - which structure to adopt?
  • sample documentation
  • internal quality audits
  • a look at third party audits
  • a look at the draft updates to the ISO 9000 series
  • the future of ISO 9000
  • bibliography
  • appendix a - a look at some directives - telecommunications, medical devices, and food and beverages
  • appendix b - acronyms
  • appendix c - national and international registrars (May 1992)
  • appendix d - quality manual
  • appendix e - suggested answers to case studies
  • appendix f - ISO/IEC guides
  • appendix g - summary of the Working document on negotiations with third countries concerning the mutual recognition of conformity assessment
  • appendix h - component types covered by IECQ.

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