Managing people in the public services

書誌事項

Managing people in the public services

[edited by] David Farnham and Sylvia Horton ; with contributions by Susan Corby ... [et al.]

(Macmillan business)

Macmillan Press, 1996

  • :hbk
  • :pbk

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注記

Includes bibliographical references (p. 360-385) and index

内容説明・目次

巻冊次

:hbk ISBN 9780333630440

内容説明

Over the last two decades public services have been directly affected by the radical, political and economic changes which have characterized Britain. As 'businesses' public service employers are now becoming more responsive to their clients and customers and have moved to a more decentralized and proactive style, based on private sector practices. This book describes past practices and current developments in public sector organizations, looking at in-depth case studies covering NHS trusts, the Civil Service, local government, police and education. It examines implications for the future and will provide an invaluable guide for both students of personnel and business studies and managers in the public sector.

目次

  • PART 1: BACKGROUND - Continuity and Change in the Public Services
  • D. Farnham & S. Horton - Traditional People Management
  • D. Farnham & S. Horton - PART 2: CASE STUDIES - The Civil Service
  • S. Horton - The National Health Service
  • S. Corby - Local Government
  • G. White & B. Hutchinson - Education
  • D. Farnham & L. Giles - The Police
  • S. Horton - PART 3: ASSESSMENT - Towards a New People Management?
  • D. Farnham & S. Horton
巻冊次

:pbk ISBN 9780333630457

内容説明

Over the last two decades public services have been directly affected by the radical, political and economic changes which have characterized Britain. As 'businesses' public service employers are now becoming more responsive to their clients and customers and have moved to a more decentralized and proactive style, based on private sector practices. This book describes past practices and current developments in public sector organizations, looking at in-depth case studies covering NHS trusts, the Civil Service, local government, police and education. It examines implications for the future and will provide an invaluable guide for both students of personnel and business studies and managers in the public sector.

目次

  • PART 1: BACKGROUND.- Continuity and Change in the Public Services
  • D. Farnham & S. Horton.- Traditional People Management
  • D. Farnham & S. Horton.- PART 2: CASE STUDIES.- The Civil Service
  • S. Horton.- The National Health Service
  • S. Corby Local Government
  • G. White & B. Hutchinson.- Education
  • D. Farnham & L. Giles.- The Police
  • S. Horton.- PART 3: ASSESSMENT.- Towards a New People Management?
  • D. Farnham & S. Horton.

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