Introduction to hospitality

Author(s)

• Walker, John R.

Bibliographic Information

Introduction to hospitality

John R. Walker

Prentice Hall, c1996

Note

Includes bibliographical references and index

Description and Table of Contents

Description

This text provides a comprehensive "world tour" of the hospitality industry and its numerous related fields. Emphasized throughout is the application of general principles of marketing, human resources, and management.

Table of Contents

Historical Overview of Hospitality. Tourism and Travel. Hotel Development and Classification. Hotel Operations: Rooms Division. Hotel Operations: Food and Beverage Division. Restaurant Development and Classification. Restaurant Operations. Non-Commercial Food Service Management. Beverages. Recreation and Leisure. Meetings, Conventions, and Expositions. Marketing, Human Resources, and Culture. Leadership. Management, Service, and Professionalism.

by "Nielsen BookData"

• NCID: BA27920659
• ISBN:
  • 0131995146
• LCCN: 95036604
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Upper Saddle River, N.J.
• Pages/Volumes: xxii, 409 p
• Size: 27 cm
• Classification:
  • LCC : TX911.3.M27
  • DC20 : 647.94/068
• Subject Headings:
  • LCSH : Hospitality industry -- Management