World class manufacturing : the next decade : building power, strength, and value

書誌事項

World class manufacturing : the next decade : building power, strength, and value

Richard J. Schonberger

Free Press, c1996

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注記

Includes bibliographical references (p. 255-266) and index

内容説明・目次

内容説明

Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.

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