The innovation edge : creating strategic breakthroughs using the voice of the customer

Author(s)

• Barnard, William
• Wallace, Thomas F.

Bibliographic Information

The innovation edge : creating strategic breakthroughs using the voice of the customer

William Barnard and Thomas F. Wallace

（Executive breakthrough series）

Omneo̲, c1994

Note

Bibliography: p. 169-170

Includes index

Details

• NCID: BA28258994
• ISBN:
  • 0939246414
• LCCN: 93060670
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Essex Junction, VT
• Pages/Volumes: xii, 180 p.
• Size: 23 cm
• Classification:
  • NDC9 : 336.1
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer services -- Management
  • LCSH : Consumer satisfaction
  • LCSH : Organizational effectiveness
  • LCSH : Creative ability in business
• Parent Bibliography ID:
  • BA23358652