Communicating at work : principles and practices for business and the professions
著者
書誌事項
Communicating at work : principles and practices for business and the professions
McGraw-Hill Co., c1996
5th ed
大学図書館所蔵 件 / 全12件
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注記
"International edition"--T.p. verso
Includes bibliographical references (p. 475-487) and index
内容説明・目次
内容説明
This work provides a comprehensive analysis of oral communication in business and professional settings. Topics covered include preparing and delivering presentations, interviewing, group problem solving and interpersonal communication.
目次
- Part 1 Basics of business and professional communication: communicating at work
- communication systems and cultures. Part 2 Personal skills: verbal and nonverbal messages
- listening
- problem solving, conflict management and negotiation
- principles of interviewing
- types of interviews. Part 3 Working in groups: communicating in groups
- effective meetings. Part 4 Making effective presentations: developing the presentation
- organizing your ideas
- verbal and visual support in presentations
- delivering the presentations
- informative presentations
- persuasive presentations. Appendix: format and design of written business messages.
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