Total quality management in action

著者

• Kanji, Gopal K
• Sheffield Hallam University. Centre for Quality and Innovation

書誌事項

Total quality management in action

edited by Gopal K. Kanji ; organized by the Centre for Quality and Innovation, Sheffield Hallam University

Chapman & Hall, 1996

注記

Papers from the Second Quality Conference

Includes bibliographies and index

内容説明・目次

内容説明

In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management. The Proceedings of the Second Quality Conference in Sheffield, Total Quality Management in Action presents real experiences achieved by the leading multinational organisations in their quality journey. With over 40 articles this book will be a real asset to academics, researchers, senior managers, directors and quality practitioners from both public and private sectors.

目次

Part One: TQM principles and practice. Part Two: Community and education. Part Three: The role of self assessment. Part Four: International comparisons. Part Five: Enterprise and industry. Part Six: Quality methods. Part Seven: Continuous Improvement Process. Part Eight: Quality measurement.

「Nielsen BookData」 より

• NII書誌ID(NCID): BA28441039
• ISBN:
  • 0412782200
• LCCN: 96084769
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: London
• ページ数/冊数: vii, 287 p.
• 大きさ: 24 cm
• 分類:
  • DC20 : 658.401
• 件名:
  • LCSH : Total quality management