Integrating reengineering with total quality

書誌事項

Integrating reengineering with total quality

Joseph N. Kelada

ASQC Quality Press, c1996

大学図書館所蔵 件 / 5

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Unites TQM and reengineering into an integrated management approach in which reengineering is the means and total quality the objective. Discusses traditional management and TQM, the relation between TQM in services and in manufacturing, the human aspects of total quality, total quality assurance a

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