Integrating reengineering with total quality
著者
書誌事項
Integrating reengineering with total quality
ASQC Quality Press, c1996
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Unites TQM and reengineering into an integrated management approach in which reengineering is the means and total quality the objective. Discusses traditional management and TQM, the relation between TQM in services and in manufacturing, the human aspects of total quality, total quality assurance a
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