How to achieve ISO 9000 registration economically and efficiently
著者
書誌事項
How to achieve ISO 9000 registration economically and efficiently
(Quality and reliability, 48)
Marcel Dekker, c1996
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注記
Bibliography: p. 171-173
Includes index
内容説明・目次
内容説明
Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
目次
- TAP - the philosophy
- the must knows
- what you have to have
- jump start
- training, analysis and planning (TAP)
- registrar selection
- measuremens
- quality system documentation
- life after registration.
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