Managing hospitals : lessons from the Johnson & Johnson-Wharton Fellows Program in Management for Nurses
著者
書誌事項
Managing hospitals : lessons from the Johnson & Johnson-Wharton Fellows Program in Management for Nurses
（Jossey-Bass health series）
Jossey-Bass Publishers, 1991
1st ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This book aims to reveal how nursing executives, hospital administrators, and other health care managers can successfully implement the theory and practical skills of business management - and so better manage hospitals, improve decision-making, provide strategic leadership, and help their organization gain competitive advantage in today's changing environment. Experts in applying business strategies to health care explain why, what, and how business practices can be applied in health care. Drawing on their in-depth practical experience as consultants to hospitals nationwide - and on lessons from an innovative management programme for nurses - they describe how to increase the profitability of hospitals and promote long-term success while providing quality care. They also detail how sound management approaches can improve decision making about a range of real-life health care issues - from concerns about hospital occupancy rates, revenues, and capital requirements to questions about expanding services and planning for the future.
目次
- Part 1 Managing the planning process: the process of planning
- utilizing marketing in the planning process
- designing effective organizations. Part 2 Economic issues and support systems: understanding the economics of health care decision making
- the foundations of financial management
- operations research as a strategic management tool
- assessing electronic tools and information/decision support systems. Part 3 People skills and managing behaviour: managing people
- building and maintaining effective working alliances
- negotiation as problem-solving.
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