TQM and ISO 9000 for architects and designers

著者

• Nelson, Charles (Charles E.)
• Lindell, Michael

書誌事項

TQM and ISO 9000 for architects and designers

Charles Nelson ; illustrations by Michael Lindell

McGraw-Hill, c1996

タイトル別名

TQM and ISO nine thousand for architects and designers

注記

Includes bibliographical references and index

内容説明・目次

内容説明

This text examines TQM and ISO 9000, and sorts out what does and what does not apply to a particular architectural practice. It aims to help designers and their firms make the best use of TQM concepts, as well as better understand what ISO 9000 can do for marketing and promoting services.

目次

Part I: Basics: Understanding the Concepts.Part II: Start Now: Evaluating Your Needs.Part III: Process: Designing Your System.Part IV: Tools: Techniques for Managing Quality.Part V: Results: Making It Work/Keeping It Simple.Part VI: The Bottom Line: Optimizing Your Investment.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA28758556
• ISBN:
  • 0070462771
• LCCN: 95045348
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York ; Tokyo
• ページ数/冊数: xiv, 317 p.
• 大きさ: 24 cm
• 分類:
  • LCC : NA1996
  • DC20 : 720/.68/5
• 件名:
  • LCSH : Architectural services marketing -- United States -- Quality control
  • LCSH : Total quality management
  • LCSH : ISO 9000 Series Standards