Managing engineers and technical employees : how to attract, motivate, and retain excellent people
著者
書誌事項
Managing engineers and technical employees : how to attract, motivate, and retain excellent people
（The Artech House professional development and technology management library）
Artech House, c1996
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Addresses the special opportunities, challenges and problems that come with managing a technical staff. The book provides advice on how to line up a winning team of technical personnel, eliminate ineffective performance and avoid costly employee turnover.
目次
Recruiting: Introduction. Key Factors that Attract and Aid the Recruiting of Outstanding Technical People. Resources and Techniques which Aid Effective Recruiting. Summary. Selection Standards: Introduction. Matching the Individual with the Job, the Supervisor, and the Culture. Some Instruments that Can Aid the Matching Process. Summary. Effective Interviewing: Planning. Conducting the Interview. Interpretation of Interview Information. Comparing Candidates and Making an Offer. Some Concluding Comments. Summary. The Use of Selection Devices Other than Interviewing: Introduction. Tests. Work Samples. Reference Checks. Assessment Centers. Summary. Key Selection Criteria for Technical Employees: Introduction. Background Information Relevant to the Case Study. Key Selection Criteria for the Product Design Engineer Position. Sample Interview Questions for the Product Design Engineer Position. Summary. One-on-One Development: Can People Change? Key Role of the Manager of Technical Employees. Technical Employee Manager as Counselor. Technical Employee Manager as Coach. Skill Development Teams. Using Co-Worker Feedback in Individualized Development. Summary. In-House Training: Introduction. How Adults Learn. Multiple-Source Training Needs. Training that Really Works. Evaluating Training Effectiveness. Types of In-House Training. Summary. Other Means for Developing Technical Employees: Introduction. Outside Courses. Formal Reading Programs. Career Development. Succession Planning. Team Building. Summary. Two Critical Motivators: Introduction. Setting Challenging, but Realistic Expectations. Demonstrating True Concern for People. Summary. Other Key Motivators: Introduction. Providing Interesting, Intellectually Stimulating Work. Giving Appropriate Feedback. Rewarding Top Performance. Eliminating Poor Performance. Using People's Talents. Building a True 'Team.' Listening and Dealing with Problems. Communicating Thoroughly, Candidly, and Promptly. Allowing Considerable Autonomy. Summary. Minimizing Turnover: Following the Suggestions Previously Mentioned. Treating People with Respect. Summary. Putting it All Together: Introduction. Recruiting Outstanding Employees. Selecting Excellent People. Developing Outstanding Employees. Motivating Outstanding Employees. Retaining Excellent Employees. Suggested Actions for Technical Managers. Summary.
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