Managing engineers and technical employees : how to attract, motivate, and retain excellent people

書誌事項

Managing engineers and technical employees : how to attract, motivate, and retain excellent people

Douglas M. Soat

(The Artech House professional development and technology management library)

Artech House, c1996

この図書・雑誌をさがす
注記

Includes bibliographical references and index

内容説明・目次

内容説明

Addresses the special opportunities, challenges and problems that come with managing a technical staff. The book provides advice on how to line up a winning team of technical personnel, eliminate ineffective performance and avoid costly employee turnover.

目次

Recruiting: Introduction. Key Factors that Attract and Aid the Recruiting of Outstanding Technical People. Resources and Techniques which Aid Effective Recruiting. Summary. Selection Standards: Introduction. Matching the Individual with the Job, the Supervisor, and the Culture. Some Instruments that Can Aid the Matching Process. Summary. Effective Interviewing: Planning. Conducting the Interview. Interpretation of Interview Information. Comparing Candidates and Making an Offer. Some Concluding Comments. Summary. The Use of Selection Devices Other than Interviewing: Introduction. Tests. Work Samples. Reference Checks. Assessment Centers. Summary. Key Selection Criteria for Technical Employees: Introduction. Background Information Relevant to the Case Study. Key Selection Criteria for the Product Design Engineer Position. Sample Interview Questions for the Product Design Engineer Position. Summary. One-on-One Development: Can People Change? Key Role of the Manager of Technical Employees. Technical Employee Manager as Counselor. Technical Employee Manager as Coach. Skill Development Teams. Using Co-Worker Feedback in Individualized Development. Summary. In-House Training: Introduction. How Adults Learn. Multiple-Source Training Needs. Training that Really Works. Evaluating Training Effectiveness. Types of In-House Training. Summary. Other Means for Developing Technical Employees: Introduction. Outside Courses. Formal Reading Programs. Career Development. Succession Planning. Team Building. Summary. Two Critical Motivators: Introduction. Setting Challenging, but Realistic Expectations. Demonstrating True Concern for People. Summary. Other Key Motivators: Introduction. Providing Interesting, Intellectually Stimulating Work. Giving Appropriate Feedback. Rewarding Top Performance. Eliminating Poor Performance. Using People's Talents. Building a True 'Team.' Listening and Dealing with Problems. Communicating Thoroughly, Candidly, and Promptly. Allowing Considerable Autonomy. Summary. Minimizing Turnover: Following the Suggestions Previously Mentioned. Treating People with Respect. Summary. Putting it All Together: Introduction. Recruiting Outstanding Employees. Selecting Excellent People. Developing Outstanding Employees. Motivating Outstanding Employees. Retaining Excellent Employees. Suggested Actions for Technical Managers. Summary.

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