Managing global operations : cultural and technical success factors
著者
書誌事項
Managing global operations : cultural and technical success factors
Quorum Books, 1996
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注記
Bibliography: p. [197]-202
Includes index
内容説明・目次
内容説明
Since the operations manager of today is faced with global scenarios, people and cultural skills have become more critical for success than analytical tools in a global 21st century. The main themes in production and operations management are operations strategy, productivity, and quality. These themes are manipulated to serve those involved in production and operations management including employees, customers, and owners. Experienced operations managers recognize that they accomplish their goals through people, and that the skills in dealing with people are often neglected. This operations book focuses on a new type of human-centered production management designed to broaden the operations managers' thinking in the human interactions area, and to expand problem-solving processes geographically from domestic to global.
This work should be of interest to CEOs and corporate and departmental executives who deal with operations and productions. Individuals in academic areas dealing with management, operations management, international business, and organizational behavior should also find this book of interest.
目次
Managing Global Operations: An Overview A Road Map to Global Operations Global Operations Strategy Managing Productivity and Quality Materials Management and Sourcing Facility Location and Layout Managing Human Resources in Global Operations Cultural Impact on Global Operations Effective Global Project Management Technology Management for Global Operations Managing International Service Operations Coordination (with Caron St. John) Human-Centered Production Conclusions
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