Effective human relations : a guide to people at work
著者
書誌事項
Effective human relations : a guide to people at work
Allyn and Bacon, c1995
3rd ed
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注記
Rev. ed. of: Understanding human relations / Robert A. Baron. 2nd ed. c1991
Includes bibliographical references and index
内容説明・目次
内容説明
This study presents an introduction to the field of human relations, examining every major aspect of the relationships between people in work settings, including diversity, quality and work teams. The updated text aims to provide the practical skills and insights students need, and includes action exercises and case studies to help them apply the theoretical concepts to real-life situations.
目次
- Understanding human relationships - an introduction
- perception - making sense of the world around us
- motivation - the force behind behaviour
- personality - understanding how and why individuals differ
- communication - the art of getting your message across
- persuasion and power - understanding social influence
- interpersonal relations - relationships and work
- prejudice and discrimination - roadblocks for travelling in a multicultural world
- group behaviour and influence - how do groups affect us?
- leadership - getting the most out of groups
- teams, and organizations
- teamwork and conflict in work settings
- job satisfaction - personal fulfilment in the workplace
- stress and burnout - key problems at work
- career choice and development - planning for success
- changes in the workplace - coping with the future.
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