Communicate! : a communication skills guide for health care workers
著者
書誌事項
Communicate! : a communication skills guide for health care workers
Edward Arnold, 1992
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注記
Appendix: p. [152]-171
Bibliography: p.[172]-183
Includes Index
内容説明・目次
内容説明
This book explores a range of communication skills and offers practical explanations of how such skills can be developed. It is aimed specifically at health care support workers (BTec, City and Guilds).
目次
- Communication in the health care field
- communication skills - what are they? listening to people
- talking to clients
- one-to-one communication - the therapeutic conversation
- group communication
- being assertive
- writing skills
- self-awareness
- putting it all together. Appendix: skills activities for developing communication skills.
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