How to conduct organizational surveys : a step-by-step guide

書誌事項

How to conduct organizational surveys : a step-by-step guide

Jack E. Edwards ... [et al.]

Sage Publications, c1997

  • : pbk.

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注記

Includes bibliographical references (p. 147-154) and index

内容説明・目次

内容説明

A manufacturing company is downsizing and wants to know the impact on employee morale. A computer corporation is considering moving its headquarters and needs to determine how many employees intend to relocate. A multinational consulting firm has had a rash of sexual harassment complaints and seeks to determine the extent of the problem. To address these and other business-related issues, organizations are increasingly turning to surveys. Surveys are popular in organizations because--when done properly--they can provide accurate information about major organizational challenges, especially as the technology of surveys rapidly advances. Taking these issues into consideration, How to Conduct Organizational Surveys offers a practical, step-by-step guide. Anyone trying to make the transition from theory to practice will benefit greatly from this how-to guide. How to Conduct Organizational Surveys is also written for researchers who need to fine-tune their surveying skills.

目次

Organizational Surveys An Overview Identifying Survey Content Creating the Survey, Part One Writing Survey Items Creating the Survey, Part Two Response Alternatives, Item Order, Survey Length, and Response Biases Selecting Survey Respondents Organizational Survey Administration Fielding the Survey Monitoring and Maximizing Response Rates Data Processing Analyzing Data and Interpreting Results Presentation of Survey Findings

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