Resolving public conflict : transforming community and governance


    • Dukes, Franklin


Resolving public conflict : transforming community and governance

E. Franklin Dukes

(Political analyses)

Manchester University Press, 1996

  • : pbk

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Includes bibliographical references(p. 197-216) and index



This work aims to move beyond the orthodox remedies of right and left to explain how the field of public conflict resolution offers a way to cut through the impasse in public policy-making. Drawing on conflict resolution experience and recent democratic theory, the author traces the philosophical roots and development of the public conflict resolution field. He examines how it has worked in practice, in the US and other western democracies. Finally, he argues that a more systematic application of public conflict resolution by policy-makers would confront three key problems of contemporary democratic society: the disintegration of community, alienation from government, and the inability to solve public disputes.


  • Introduction: the role of public conflict resolution. Part 1 The genesis of public conflict resolution: the origins of public conflict resolution
  • history and development. Part 2 A portrait of current practice: mediation and its variants
  • facilitation of dialogue
  • practitioners - the United States and beyond
  • assessment
  • the ideology of management. Part 3 Developing a transformative practice: the challenge for a transformative practice
  • philosophical foundations of a transformative practice
  • the practical foundations of a transformative practice
  • agenda for a transformative practice.

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  • Political analyses

    Manchester University Press , Distributed exclusively in the USA and Canada by St. Martin's Press