Quality management in urban tourism
著者
書誌事項
Quality management in urban tourism
（International western geographical series）
Wiley, c1997
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注記
Includes bibliographical references and indexes
内容説明・目次
内容説明
Tourism has a key role to play in the economic regeneration of cities and quality is an essential concept in managing urban tourism. If tourist resources are not managed with the delivery of quality as their primary focus then they will be squandered and the city's reputation and growth-potential for tourism may be lost irretrievably. This text introduces the concept of quality management to urban tourism. It brings together theoretical and case study contributions from authorities in the field, both in academic research and tourism management.
目次
- Introduction
- Urban Tourism Management Issues
- Seasonality in Tourism: Problems and Measurement
- Urban Tourism Development in the Modern Canadian City: A Review
- Impacts of Inner City Tourism Projects: The Case of the International Convention Centre, Birmingham
- Competition and the Resort Community
- Special Events Legacy: The 1984 Louisiana World's Fair in New Orleans
- Mega Events and their Legacies
- The Politics of Heritage Tourism
- Urban Tourism and the Performing Arts
- Collusion, Collision or Challenge
- Linking Heritage and Tourism in an Asian City: The Case of Yogyakarta, Indonesia
- An Institution in Transition: The Royal British Columbia Museums Future Project
- Biltmore Estate and the Business of Historic Preservation
- Creating Value for Visitors to Urban Destinations
- Improving the Tourists Experience: Quality Management Applied to Tourist Destinations
- Visioning for Sustainable Tourism Development
- Attraction Management Lessons from Three Disney Theme Parks: Balancing Business and Environment
- Researching Tourism Partnership Organizations: From Practice to Theory to Methodology
- Botanical Garden and Satisfaction of the Tourist: An Explanatory Measurement of the Experience.
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