Creating the new American hospital : a time for greatness
著者
書誌事項
Creating the new American hospital : a time for greatness
（Jossey-Bass health series）
Jossey-Bass, c1993
- : alk. paper
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注記
Includes bibliographical references (p. 294-300) and index
内容説明・目次
内容説明
Transforming the American Hospital
Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults.
--Coyla Anderson, executive vice president, operations, Holy CrossHealth System
At a time when the health care industry is going through acrisis--closures, layoffs, soaring costs, dissatisfied customers,and increased turnover--some hospitals have dramatically improvedquality, productivity, and profitability. How?
They have met the challenges of operating in today's health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.
目次
BUILDING A BRIGHTER FUTURE FOR AMERICAN HEALTH CARE.
Why Hospitals Fail.
Reinventing the American Hospital.
HOW THE NEW AMERICAN HOSPITAL FUNCTIONS.
Unleashing People for Contribution.
Delivering the Service Strategy.
The Quality-Productivity-Innovation Equation.
A Streamlined Management System.
Optimizing Organizational Structure.
SUCCEEDING IN ORGANIZATIONAL RENEWAL.
Leading the Transition.
Managing Wide-Scale Change and Reconstruction.
Preparing for Transformation.
Implementing the Renewal Strategy.
Accelerating the Change Process.
Driving Change with Rewards.
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