Operations management
著者
書誌事項
Operations management
（McGraw-Hill series in management）
McGraw-Hill Co., c1996
2nd ed
- : International edition
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注記
Includes bibliographical references and index
内容説明・目次
- 巻冊次
-
ISBN 9780070170216
内容説明
This leading text for P/OM, the successor to both "Productions and Operations Management", 5/e (1993) and "Operations Management", 1/e (1992), shows students how managers design, plan and control operations to achieve optimum productivity, top quality and customer satisfaction. The first text to stress management of on-going systems on both manufacturing and service industries, it covers both descriptive and quantitative methods throughout. The book is firmly rooted in the premise that operations play a major role in achieving quality and customer satisfaction. This revision features a new, integrated subtheme of competitive excellence and has been updated on such current issues as TQM, continuous improvement, JIT, service industries, international operations, and changing technologies. In addition, the problem of material (manual and computer-assisted) has been extensively revised and many new real-world applications have been added both as boxed features and as in-text examples. This edition features a bold, new full colour design with an all new photo essay programme throughout the text.
目次
- Part 1 Foundation material: zeroing in on operations
- strategic guidance for operations
- seeking excellence through quality management
- forecasting demand. Part 2 Design of operation systems: facilities' location
- general configuration and mode of processing
- application of technology for competitive advantage
- design of jobs and compensation
- review and redesign for continuous improvement. Part 3 Planning and controlling operations: statistical quality control
- planning for operations and capacity
- overview of materials management
- managing independent-demand inventory
- managing dependent-demand items and capacity
- scheduling and controlling manufacturing
- just-in-time philosophy of manufacturing excellence
- the nature and scheduling of services
- scheduling and controlling projects.
- 巻冊次
-
: International edition ISBN 9780071141376
内容説明
A second edition of this title, which now covers the cost and competitive advantages of quality and coverage of TQM and quality function deployment. New material on determining facility size and capacity, international operations and continuous improvement and process reengineering has also been included.
目次
- Part 1 Foundation material: zeroing in on operations - supplements
- historical perspective: progress in operations management
- tour of a repetitive production plant - Nissan Motor Manufacturing Corporation, USA
- tour of a job shop - Teledyne-Brown engineering fabricaiton and assembly plant 1
- tour of a service operation - a view of Wal-Mart's distribution system
- strategic guidance for operations - supplement
- seeking excellence through quality management
- forecasting demand. Part 2 Design of operations systems: facilities' location
- general configuration and mode of processing
- application of technology for competitive advantage
- design of jobs and compensation
- review and redesign for continuous improvement.
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