The design of computer supported cooperative work and groupware systems
Author(s)
Bibliographic Information
The design of computer supported cooperative work and groupware systems
（Human factors in information technology / series editors, Hans-Jörg Bullinger, Peter G. Polson ; assistant series editors, Klaus-Peter Fähnrich, Jürgen Ziegler, 12）
North-Holland , Elsevier, c1996
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Note
Papers originating in a workshop held in Schärding, Austria in June 1993, and substantially developed and with specially commissioned further chapters added
Includes bibliographical references and indexes
Description and Table of Contents
Description
This work looks at the design of computer-supported co-operative work and groupware systems. Topics covered include: ethnology and design; requirements and principles for groupware design; CSCW languages and environments; combining approaches; and re-evaluting CSCW systems.
Table of Contents
Introduction: A Technology for the Information Society (D. Shapiro). Ethnography and Design. Section introduction: Ethnography and design (L.J. Bannon). Ethnographic workplace studies and CSCW (B. Jordan). Paperwork and its lessons for database systems: An initial assessment (J. Hughes et al. ). Requirements and Principles for Groupware Design. Section Introduction: Requirements and principles for groupware design (G. van der Veer). Requirements for the human centred design of groupware (T. Herrmann et al. ). Approaching design for integrated CSCW-DAI systems (D.E. Mahling). Incorporating multiple levels of information processing in CSCW: An integrated design approach (K. Sengupta, D. Te'eni). Metaphors as requirements analysis tools : The market metaphor in CSCW system design (P. Mambrey). CSCW Languages and Environments. Section introduction: CSCW languages and environments (S. Kaplan, D. Shapiro). Putting it all together: Requirements for a CSCW platform (K. Schmidt, T. Rodden). A CSCW design tool based on generic objects (I. Hawryszkiewycz). Modelling co-operative work settings with active workspaces (W. Prinz et al. ). VENUS: A tele-communication environment to support awareness for informal interactions (N. Matsuura et al. ). Feedback in computer supported co-operation systems: User interface design for a talk-like tool (F. Penz et al. ). A LOTOS specification of a CSCW tool (J. Rekers, I. Sprinkhuizen-Kuyper). Combining Approaches. Section introduction: Combining approaches (B. Hewitt). Coping with active subjects: The emergence of CSCW from IS and HCI traditions (K. Kuutti). Ferrets in a sack? Ethnographic studies and task analysis in CSCW (D. Shapiro). A contingency model for groupware design (D. Bell, P. Johnson). Information systems in public administration: From transaction processing in computer supported co-operative work (T. Schal). Re-evaluating CSCW Systems. Section introduction: Re-evaluating CSCW systems (K. Schmidt). System design for cooperative work in the language action perspective: A case study of THE CO-ORDINATOR (T. Schal). Issues in the design of collaborative systems: Lessons from conversation builder (D. Bogia et al. ). Use, design and evaluation: Steps towards an integration (L.J. Bannon). Beyond design: Social learning and computer-supported co-operative work - some lessons from innovation studies (R. Procter, R. Williams).
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