Hospitality and catering : a closer look

著者

• Jones, Ursula
• Newton, Shirley

書誌事項

Hospitality and catering : a closer look

Ursula Jones and Shirley Newton

Cassell, 1997

• : pbk

注記

Includes index

内容説明・目次

巻冊次

ISBN 9780304331826

内容説明

Intended for intermediate level GNVQ and SNVQ courses in hospitality and catering. Students are required to work on their own and show their own initiative. The course is presented in an A4 folder containing 224 ring-bound photocopiable masters.

目次

• Investigate the hospitality and catering industry
• customer service
• front office operations
• provision of food and drink
• core skills - communications, IT, numeracy, personal skills.

巻冊次

: pbk ISBN 9780304331840

内容説明

Intended for intermediate level GNVQ and SNVQ courses in hospitality and catering. Students are required to work on their own and show their own initiative.

目次

• Investigate the hospitality and catering industry
• customer service
• front office operations
• provision of food and drink
• core skills - communications, IT, numeracy, personal skills.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA30482276
• ISBN:
  • 0304331821
  • 0304331848
• LCCN: 96014292
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: 362 p.
• 大きさ: 26 cm
• 分類:
  • LCC : TX911.3.M27
  • DC20 : 647.95/068
• 件名:
  • LCSH : Restaurant management
  • LCSH : Caterers and catering -- Management