The strategic health care manager : mastering essential leadership skills
著者
書誌事項
The strategic health care manager : mastering essential leadership skills
(Jossey-Bass health series)
Jossey-Bass Publishers, 1991
1st ed
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注記
ISBN for electronically reproduced version: 9780470631188
Electronically reproduced version has slightly different paging: xvi, 277 p.
Includes bibliographical references (p. 265-268) and index
内容説明・目次
内容説明
In "The Strategic Health Care Manager", George H. Stevens reveals how rising competition, widespread cost control measures, and other trends have profoundly changed the way health care is delivered and managed - and have led to new responsibilities, roles and performance expectations for health care managers. To help managers meet these new challenges and opportunities, Stevens describes a specific set of skills for managerial success in health care - including strategic planning, communication, team building, and monitoring and improving performance. And he explains how managers can move beyond the limited roles of clinical expert and administrative caretaker to become proactive, progressive, and visionary leaders in a changing health care market. This book offers proven, practical resources - including tools for evaluating leadership skills, assessing communication effectiveness, and tracking staff development - designed to help managers promote excellence in their departments and become agents of change in their organizations.
目次
- What every health care manager faces - quality care versus financial despair
- responsive leadership - key roles and responsibilities
- communicating effectively - up, down, and across the organization, J.G.Sorbello
- planning strategically - a step-by-step guide
- managing projects - primary principles and effective tools
- building teams - the new management imperative
- training staff - The critical skill for strategic managers
- managing staff performance - monitoring, feedback, and reinforcement
- from caretaker to leader - becoming a strategic manager.
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