Changing the way we work
著者
書誌事項
Changing the way we work
Butterworth-Heinemann, 1997
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内容説明・目次
内容説明
How many problems at work arise from the way in which jobs are set up? Either people don't have a clear understanding of their duties and responsibilities, spending time and energy disentangling them from those of their co-workers or they are hemmed in by job specifications that allow no room for movement and initiative. An alternative system is needed, where jobs can grow and develop: where communication about the work can flow up as easily as down. Dr Belbin describes a radical approach incorporating colour-coding and information technology derived from experiments now being undertaken in three countries. Workset is a new means of delivering greater efficiency in a dynamic process that equally involves managers and jobholders. Dr R. Meredith Belbin, regarded as the father of team-role theory for his widely-read Management Teams: Why they succeed or fail and its successor Team Roles at Work, obtained his first and higher degree at Cambridge University. Later, in a research, lecturing or consulting capacity, he has visited and worked in many countries.
In 1988 he founded Belbin Associates which produces Interplace, a computer-based Human Resource Management System, now used world-wide.
目次
- Preface
- Order and disorders
- The true nature of a modern job
- Reclassifying work: tasks versus responsibilities
- 'So what's the job?'
- Overcoming initial problems
- Job casting and job briefing
- Improving communications
- Quantifying the way we work
- Managing the feedback
- Creating a new culture
- Fostering team empowerment
- From competence to excellence
- Team roles and colour codes
- Managers and leaders revisited
- A way forward
- A Glossary of Terms
- An Audit of Existing Practices in Job-Setting
- Index.
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