Handbook for productivity measurement and improvement

著者

    • Christopher, William F.
    • Thor, Carl G.

書誌事項

Handbook for productivity measurement and improvement

William F. Christopher, editor, Carl G. Thor, editor

Productivity Press, c1993

大学図書館所蔵 件 / 5

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注記

Includes bibliographical references and indexes

収録内容

  • Productivity
  • where we stand; the road ahead
  • Basic concepts
  • Productivity measures and improvement in manufacturing
  • Productivity measures and improvement in service industries
  • Productivity measures and improvement in staff departments
  • Productivity measures and improvement in profit centers and the total company
  • Productivity measures and improvement in government and nonprofit institutions
  • The information system : structuring feedback for control and improvement
  • Sustainability and the new economics
  • Total employee involvement; gainsharing

内容説明・目次

内容説明

With its comprehensive scope and easy-to-read format, this compendium belongs in every company and academic institution concerned with business and industrial viability. Featuring scores of contributions covering the most advanced methods for the measurement and improvement of quality and productivity, no other reference can compete. Throughout 100 chapters, front-runners in the quality movement reveal the evolving theory and specific practices of world-class organizations. Spanning a wide variety of industries and business sectors, this handbook includes insightful discussions on quality and productivity in manufacturing, service industries, profit centers, administration, nonprofit and government institutions, health care and education. Topics include- Benchmarking The best way to implement an activity-based cost-management system Ten rules for building a measurement system Process simplification through cycle-time reduction Strategies for measuring and improving white-collar productivity Sharing the productivity payoff-gain sharing primer

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