Communication and culture : a guide for practice

Bibliographic Information

Communication and culture : a guide for practice

Cynthia Gallois, Victor J. Callan

(Wiley series in culture and professional practice)

J. Wiley, c1997

  • pbk.

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Includes bibliographical references and index

Description and Table of Contents

Description

This volume informs professionals about what research in cross-cultural psychology has revealed about communication across and between cultures. This text aims to open the readers' mind to the nature of communication and to the challenge of communicating successfully across cultures. Providing a review of cross-cultural psychological concepts and research for non-specialists, this text also offers guidelines for best practice and strategies in communication. It examines major problem areas in communication across cultures and in inter-cultural encounters, from the perspective of cross-cultural psychology.

Table of Contents

  • Introduction: The Challenge of Intellectural Communication
  • Values and Rules: The Impact of Culture on Communication
  • Culture, Language, and Non-verbal Communication
  • Culture, Self-expression, and Maintaining Relationships
  • Social Identity, Prejudice, and Intercultural Communication
  • Intercultural Communication within Organisations
  • Intercultural Communication with Clients and Customers
  • Using Intercultural Communication Skills: Conclusions and Strategies
  • References
  • Indexes.

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