Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking, 18-19 April 96, Bordeaux, France
Author(s)
Bibliographic Information
Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking, 18-19 April 96, Bordeaux, France
Chapman & Hall, 1997
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Note
"the support of the European Commission is kindly acknowledged"
Description and Table of Contents
Description
Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
Table of Contents
Overview of European TPB projects. The modelling of business process. Case studies in business process re-engineering. Performance and benchmarking. Case studies in benchmarking.
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