Steps to the future : fresh thinking on the management of IT-based organizational transformation

Author(s)

• Sauer, Christopher
• Yetton, Philip W.

Bibliographic Information

Steps to the future : fresh thinking on the management of IT-based organizational transformation

Christopher Sauer, Philip W. Yetton, and associates

（The Jossey-Bass business & management series）

Jossey-Bass, c1997

Note

Includes bibliographical references and index

Description and Table of Contents

Description

IT solutions from the leading edge Information technology promises much but, as many businesses arefinding, it often fails to deliver. Representing the new wave ofthinking about I.T., this thought-provoking collection assemblesleading researchers from four continents, including Dan Robey,Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deepknowledge of both I.T. and business, they persuasively argue forthe integration of the core business unit and the I.T. function,advocate a new role for I.T. professionals, stress the importanceof managing outcomes rather than process, and provide practicalguidelines for turning new ideas into new management practices.

Table of Contents

Preface. The Authors. 1. The Right Stuff: An Introduction to New Thinking About ITManagement. (Christopher Sauer, Phillp W. Yetton) Part One: The Traditional Solutions 2. False Prophecies, Successful Practice, and Future Directions inIT Management. (Phillp W. Yetton) 3. A Professional Balancing Act: Walking the Tightrope of StrategicAlignment. (Janice M. Burn) 4. The Pathology of Strategic Alignment. (Christopher Sauer, JaniceM. Burn) Part Two: Competencies of IT-Enabled Organizational Change. 5. IT-Enabled Organizational Change: New Developments of ITSpecialists. (M. Lynne Markus, Robert Benjamin) 6. At the Heart of Success: Organizationwide ManagementCompetencies. (V. Sambamurthy, Robert W. Zmund) Part Three: Process Change. 7. Against Obliteration: Reducing Risk in Business Process Change.(Robert D. Galliers) 8. The Real Event of Reengineering. (Jane Craig, Phillp W.Yetton) Part Four: New Interpretations. 9. The Paradoxes of Transformation. (Daniel Robey) 10. Joint Outcomes: The Coproduction of IT and OrganizationalChange. (Rod Coombs) 11. Improvising in the Shapeless Organization of the Future.(Claudio U. Ciborra) 12. The Paths Ahead. (Christopher Sauer, Phillp W. Yetton) Index.

by "Nielsen BookData"

• NCID: BA31260757
• ISBN:
  • 0787903582
• LCCN: 96051899
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: San Francisco, CA
• Pages/Volumes: xxv, 320 p.
• Size: 24 cm
• Classification:
  • LCC : HD30.213
  • DC21 : 658.4/038/011
• Subject Headings:
  • LCSH : Management information systems
  • LCSH : Information technology
  • LCSH : Organizational change
• Parent Bibliography ID:
  • BA28227152