Face to face : communication and conflict resolution in the schools
Author(s)
Bibliographic Information
Face to face : communication and conflict resolution in the schools
Corwin Press, c1996
- : pbk
Available at 7 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references
Description and Table of Contents
Description
Backed by 25 years of research, Face to Face will make an accountable difference in your school. It's a must-read book for all school administrators and teachers. Kenneth H. Blanchard, Author, The One-Minute Manager "Every school principal and teacher will find this down-to-earth book useful. It's timely, practical, clearly written, and it works!" Robert J. Manthei, Registered Psychologist and Senior Lecturer in Counselor Education, Department of Education, University of Canterbury, New Zealand "Clear. Relevant. Powerful. Definitely essential reading." Anthony Rigazio-DiGilio, Chair, Department of Educational Leadership, Central Connecticut State University Want to improve the staff-to-student communication style in your school? Morse and Ivey show you how to go from adversarial approaches to caring and helping--without losing control of the situation. They offer you time-tested methods that counselors and therapists have used successfully for years, methods that you can modify for your personality and your school. Here are definitive techniques to help you through your hardest school confrontations without anybody coming out a loser. Find out how to: * Focus on what's really being said * Demonstrate that communication is caring and sharing, not lecturing * Develop effective questioning skills * Provide alternatives to violence using mediation * Apply basic, learned skills to any school confrontation Ensure positive outcomes from your staff's interaction with students. Master effective, dynamic communication techniques with the tips in this book, and learn how to show your students that you're on their side and you mean business. Improve the lines of communication at your school--in all directions--so that your students feel respected, supported, and cared about, and you'll see a real surge in learning potential. Make your communication work for you, your staff, and especially for your students.
Table of Contents
Foreword - H Jerome Freiberg
The Listening Teacher and Administrator
The Basics of Communication
Questioning Skills and Effective Teaching
Reflecting and the Basic Listening Sequence
Entering the World of the Other
Focusing
Seven Influencing Skills
Organizing Communication and Problem-Solving Skills for `Win/Win' Solutions
Alternatives to Violence
Developing a Mediation Program
Integrating Communication Skills and Conflict Resolution Principles
A Model
by "Nielsen BookData"