Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality

著者

• Heil, Gary
• Parker, Tom
• Tate, Rick

書誌事項

Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality

Gary Heil, Tom Parker, Rick Tate

Van Nostrand Reinhold, c1995

注記

Includes bibliographical references (p. 267-275) and index

詳細情報

• NII書誌ID(NCID): BA31634653
• ISBN:
  • 0442018525
• LCCN: 94022980
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xviii, 290 p.
• 大きさ: 24 cm
• 分類:
  • NDC9 : 336.3
  • LCC : HD57.7
  • DC20 : 658.8/12
• 件名:
  • LCSH : Leadership
  • LCSH : Organizational change
  • LCSH : Consumer satisfaction