Customer service excellence : a concise guide for librarians

Author(s)

• Weingand, Darlene E.

Bibliographic Information

Customer service excellence : a concise guide for librarians

Darlene E. Weingand

（ALA editions）

American Library Association, 1997

Note

Bibliography: p. 125-129

Includes index

Details

• NCID: BA31669716
• ISBN:
  • 0838906893
• LCCN: 96043394
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Chicago
• Pages/Volumes: xii, 136 p.
• Size: 23 cm
• Classification:
  • LCC : Z711
  • DC20 : 025.5
• Subject Headings:
  • LCSH : Libraries and readers -- United States
• Parent Bibliography ID:
  • BA2838465X