The social worker as manager : a practical guide to success
著者
書誌事項
The social worker as manager : a practical guide to success
Allyn & Bacon, 1997
3rd ed
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注記
Second ed. has subtitle: Theory and practice
Includes bibliographical references and index
内容説明・目次
内容説明
This is the third edition of a popular text on social work management, for management or administration courses or concentrations. It combines presentation of the theory behind management functions and techniques with practical advice that will help students to become successful managers. This text has been known for being reader-friendly and interesting. This edition has been completely reorganized and updated, with new content on managed care and the increasing use of case management teams. In addition, there is a completely new chapter on creating and managing human diversity in the workforce (Chapter 5, Creating and Managing Staff Diversity). New figures in the form of "menus" summarize the options that are available to managers to perform various management tasks. And, all chapters now contain extended case examples designed to help students to apply concepts to real-life practice situations, as well as other examples drawn from actual situations in human service organizations.
目次
All chapters end with "Summary." I.MANAGEMENT IN PERSPECTIVE.
1.Definitions and Assumptions.
If There Were No Management.
What Is Management?
The Functions of Management.
Management as Both a Science and an Art.
Avoiding Misconceptions about Management.
The Presence of Management.
2.The Context of Human Services Management.
The Task Environment.
Comparing Human Service Organizations and Businesses.
3.Historical Origins of Current Management Theories.
Scientific Management.
Administrative Management.
Bureaucratic Management.
Responses to Classical Management Theories.
II.THE FUNCTIONS OF MANAGEMENT.
4.Influencing By Planning.
What Is Planning?
The Planning Menu.
Selecting From the Planning Menu.
Contingency Planning.
5.Creating and Managing Staff Diversity.
Issues That Affect Hiring.
The Staff Menu.
Creating the Best Mix of Staff Types.
Other Forms of Diversity in the Workplace.
Diversity among Subordinates.
Diversity among Managers.
Another Way of Viewing Diversity.
6.Promoting Work Performance.
Understanding Motivation.
Classical Theories of Motivation.
Other Factors that Affect Motivation.
Supporting Growth.
Growth through Supervision.
Growth through Continuing Education.
7.Staff Evaluations and Personnel Actions.
Staff Performance Evaluations.
Promotions.
Progressive Discipline.
8.Organizing Work Activities.
Basic Ways of Organizing.
The Departmentation Menu.
Combining Two or More Methods of Departmentation.
Delegation as a Way of Organizing.
9.Controlling Staff Behavior.
The Elements of Control.
The Control Menu.
The Ideal Control Package.
The Optimum Amount of Control.
10.Leading.
The Elements of Leadership.
Theories of Leadership.
Conceptual Models of Leadership.
Followership.
Creating the Right Organizational Climate.
III.PREPARING FOR MANAGEMENT IN THE HUMAN SERVICES.
11.Common Phenomena Within Human Service Organizations.
Economic Pressures.
Time Pressures.
Change.
Computerization.
Insufficient Change.
Early Ceiling Professionals.
12.Becoming a Social Work Manager.
Common Sources of Stress.
Is a Management Career Right For You?
Assuming the New Position.
Developing a Management Style.
Becoming a Better Manager.
Index.
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