Enhancing Health Services Management : the role of decision support systems

Author(s)

• Cropper, Steve
• Forte, Paul

Bibliographic Information

Enhancing Health Services Management : the role of decision support systems

edited by Steve Cropper and Paul Forte

（Health services management）

Open University Press, 1997

• : hc
• : pbk

Note

Includes bibliographical references and index

Description and Table of Contents

Volume

: pbk ISBN 9780335196340

Description

"It is a pleasure to strongly recommend this book to all health service managers, professionals and students interested in the concepts of decision support systems and their application." - Duncan Boldy, Professor of Health Policy and Management, Curtin University of Technology, Western Austraila * What are decision support systems? * How can they enhance decision making in health services management? * Where are there examples of decision support systems working in the field? This book has been written for practitioners and students of health services planning and management. It will also appeal to information specialists interested in developing means of supporting health service managers. It focuses on a critical area for management - enhancing the decision making process. Both the quality of decisions and the manner of decision making reflect the ability of managers to recognize and address the complexities of health services management tasks and to balance differing demands. These include pressures for efficiency in use of resources, calls for improved quality and effectiveness in meeting objectives, and a concern to increase openness and accountability. In fifteen chapters, this comprehensive volume introduces computer-based decision support systems - frameworks, methods and techniques - which provide help in defining problems, what information is needed and how it can be most usefully analysed to support decision making. Use of such systems can enhance decision making in the health service by promoting careful analysis, considered judgement and the ability to explain the basis on which decisions are made. Case studies of the development and use of these systems illustrate how decision making in the National Health Service can be enhanced in strategic and operational service planning and in the management of organizations. Features: * First comprehensive text on decision support systems in NHS management * Non-technical account of computer-based systems written for managers & planners * Detailed case-studies of DSS applications cover a variety of health management tasks

Table of Contents

Foreword Preface Part 1: Context and definition The context of decision making in the NHS The nature of decision support systems Part 11: Strategic service planning Spatial decision support systems for health care planning Improving the balance of elderly care services Activity and capacity planning in an acute hospital Capital investment appraisal in the NHS Part 111: Operational service planning and management Decision support in primary care The MaTS maternity staffing model A decision support system for planning continuity of midwifery services Queue management what has a DSS approach to offer to improve the running of outpatient clinics? Decision support systems in neurosciences measurement and analysis of clinical activity Part 1V: Policy and organizational learning A management flight simulator for community care Decision support in objective setting, monitoring and review Part V: Future prospects for DSS Future prospects issues, informatics and methodologies Conclusions Index.

Volume

: hc ISBN 9780335196357

Description

Written in particular for practitioners and students of health services planning and management, this text focuses on a critical area for management - enhancing the decision making process. It introduces computer-based decision support systems, showing how such systems can enhance decision making in the health service by promoting careful analysis, considered judgement and the ability to explain the basis on which decisions are made. Case studies of the development and use of these systems are provided.

Table of Contents

• Part 1 Context and definition: the context of decision making in the NHS
• the nature of decision support systems. Part 2 Strategic service planning: spatial decision support systems for health care planning
• improving the balance of elderly care services
• activity and capacity planning in an acute hospital
• capital investment appraisal in the NHS. Part 3 Operational service planning and management: decision support in primary care
• the MaTS maternity staffing model
• a decision support system for planning continuity of midwifery services
• queue management - what has a DSS approach to offer to improve the running of outpatient clinics?
• decision support systems in neurosciences measurement and analysis of clinical activity. Part 4 Policy and organizational learning: a management flight simulator of community care
• decision support in objective setting, monitoring and review. Part 5 Future prospects for DSS: future prospects -issues, informatics and methodologies
• conclusions.

by "Nielsen BookData"

• NCID: BA32210299
• ISBN:
  • 0335196357
  • 0335196349
• LCCN: 96051488
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Buckingham
• Pages/Volumes: xxii, 308 p.
• Size: 24 cm
• Classification:
  • DC21 : 362.1/0941
  • LCC : RA395.G6
• Subject Headings:
  • LCSH : Health services administration -- Great Britain -- Decision making
  • LCSH : National Health Service (Great Britain) -- Administration
  • LCSH : Decision support systems
• Parent Bibliography ID:
  • BA25813680