The reward and recognition process in total quality management

書誌事項

The reward and recognition process in total quality management

Stephen B. Knouse

ASQC Quality Press, c1995

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注記

Includes bibliographical references (p. 153-154) and index

内容説明・目次

内容説明

Reward and Recognition Process in Total Quality Management explains these and other issues in easy-to-understand terms, and illustrates their importance in a quality environment. This guide to designing, implementing, and maintaining a reward and recognition system also includes: how to create and maintain an effective performance evaluation system for TQM; specific and successful ways to avoid the unique pitfalls of performance evaluation under a TQM effort; workforce diversity issues like mutual respect, acceptance, and teamwork that impact reward and recognition initiatives.

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