Tough questions, great answers : responding to patient concerns about today's dentistry

著者

• Wright, Robin, MA

書誌事項

Tough questions, great answers : responding to patient concerns about today's dentistry

Robin Wright

Quintessence Pub. Co., c1997

• pbk.

注記

Includes bibliographical references and index

内容説明・目次

内容説明

This work offers specific guidance for difficult patient questions, such as: do you guarantee your work? Do you treat AIDS patients? Why does my insurance company say you're too expensive? This work shows how to provide trust-building responses. The format includes questions and answers, with explanations of what works, what doesn't, and why.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA32267387
• ISBN:
  • 0867153202
• LCCN: 97019573
• 出版国コード: us
• タイトル言語コード: eng
• 出版地: Chicago
• ページ数/冊数: ix, 150 p.
• 大きさ: 26 cm
• 分類:
  • LCC : RK53
  • NLM : WU 61 W952t 1997
  • DC21 : 617.6/023
• 件名:
  • LCSH : Dentistry -- Psychological aspects
  • LCSH : Dentist and patient
  • MESH : Dentist-Patient Relations
  • MESH : Dentistry
  • MESH : Communication