Business process redesign : a view from the inside
著者
書誌事項
Business process redesign : a view from the inside
International Thomson Business Press, c1997
大学図書館所蔵 全8件
注記
Bibliography: p. 201-205
Includes index
内容説明・目次
内容説明
In this text executives, managers and consultants involved in implementing BPR programmes, recount their experiences of working on a reengineering project. The accounts are detailed and describe the motivation of the key team members, the benchmarks used, the key drivers behind the programmes, and how they gained and sustained executive commitment. The book also examines the issue of career development after reengineering. For those considering, or about to implement a BPR programme, this should be useful reading.
目次
- Organization background
- organization characteristics - before the change
- drivers for change
- the BPR initiative
- impact on the organization and people - after the change programme
- key learning points
- conclusions
- National Vulcan - systems and culture
- Texas Instruments - team level ownership
- First Direct - new markets
- Rank Xerox - Customer Focus
- Volkswagen
- Bosch.
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