Business process redesign : a view from the inside
Author(s)
Bibliographic Information
Business process redesign : a view from the inside
International Thomson Business Press, c1997
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Note
Bibliography: p. 201-205
Includes index
Description and Table of Contents
Description
In this text executives, managers and consultants involved in implementing BPR programmes, recount their experiences of working on a reengineering project. The accounts are detailed and describe the motivation of the key team members, the benchmarks used, the key drivers behind the programmes, and how they gained and sustained executive commitment. The book also examines the issue of career development after reengineering. For those considering, or about to implement a BPR programme, this should be useful reading.
Table of Contents
- Organization background
- organization characteristics - before the change
- drivers for change
- the BPR initiative
- impact on the organization and people - after the change programme
- key learning points
- conclusions
- National Vulcan - systems and culture
- Texas Instruments - team level ownership
- First Direct - new markets
- Rank Xerox - Customer Focus
- Volkswagen
- Bosch.
by "Nielsen BookData"
