Software quality : a framework for success in software development and support
Author(s)
Bibliographic Information
Software quality : a framework for success in software development and support
（ACM Press books）
ACM Press , Addison-Wesley Pub. Co., c1994
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Note
Includes index
Description and Table of Contents
Description
This book provides a practical guide to quality in software development and support. Part I is manager's guide to implementing a software quality program. It gives high-level advice on why and how to implement a quality system is a software development organization and how to seek certification for it. Part II presents software developers with a guide to best practice in software engineering.
Features
How to approach to quality issues in software engineering
Provides both high-level and technical advice on implementing quality systems
Summarizes clearly the relevant quality standards, namely ISO 9001, 9000-3, and 9004-2, as well as the Software Engineering Institute's Capability Maturity Model
Table of Contents
Part 1 Manager's Guide To Implementing A Quality System
1. Defining Software Quality Why Bother with Quality? Quality: What is It?
2. Managing A Quality Company DT> Dedication to Customer Satisfaction Emphasis on Continuous Improvement Treating Suppliers as Business Partners Communication and Teamwork Empowering Employees Commitment by Top Management Total Quality Management
3. Implementing A Quality System Towards a Quality System Initiate a Quality Program Plan a Quality Program Implement the Cultural Program Implement the Technical Program D> Review and Evaluate
4. Quality Certification What is ISO 9000 Certification? Reasons for ISO 9000 Certification What ISO Certification Involved ISO 9000 Certification around the World Alternative to ISO9000
Part 2 Software Engineer's Guide To Best Projects
5. Applying Best Practice To Projects Software Engineering Definition Quality Principles Management Principles D> Engineering Principles Software Engineering Practices
6. Life Cycle Activities Overview Life Cycle Approaches User Requirements Software Requirements Architectural Design DD> Production Transfer Maintenance
7. Supporting Activities Overview Project Management Configuration Management Verification Software Quality Assurance
TRONG>8. Organization Level Activities Process Management Procurement Training Management Responsibility
by "Nielsen BookData"