書誌事項

Statistical quality control

Eugene L. Grant, Richard S. Leavenworth

(McGraw-Hill series in industrial engineering and management science)

McGraw-Hill, c1996

7th ed

  • : international ed

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注記

Bibliography: p. 706-712

Includes indexes

IBM 3 1/2" high-density disk enclosed

内容説明・目次

巻冊次

: international ed ISBN 9780071142489

内容説明

A textbook designed for statistical quality control courses taught in departments of industrial engineering, operations research and statistics. The book incorporates key organizational changes in order to reflect recent trends in the field.

目次

  • Part 1 Some historical points: the meaning of quality
  • the guild system and the factory system
  • the beginnings of scientific management
  • two major contributors to the science of quality assurance
  • quality assurance science and World War II
  • Japan's return as a world class industrial power
  • three phases of evolution in Japanese management
  • 1980-1990 - the United States awakens
  • to give it a name
  • US awards for quality and productivity improvement
  • quality system standards and standardization
  • the Baldridge criteria and ISO9000 requirements
  • an apology to those not mentioned. Part 2 The US quality management movement of the 1980s: the quality cultural revolution
  • W. Edwards Deming's 14 points
  • some of the management contributions of J.M. Juran
  • names used to describe the quality management movement
  • total means total
  • a definition of total quality management
  • the core elements
  • putting the pieces together. Part 3 Some basic tools: structured quality problem analysis
  • the seven basic tools of statistical process control (SPC)
  • process flow charts
  • cause and effect (CE) diagram. (Part contents).
巻冊次

ISBN 9780078443541

内容説明

This title is a substantial revision of one of the leading textbooks designed for the statistical quality control course taught in departments of industrial engineering, operations research and statistics . While maintaining its already successful writing style and pedagogy, this title has also incorporated key organizational changes in order to reflect recent trends in the field. The text features large quantity of examples and student problems and a strong introduction to the proper use and misuse of control charts. In this edition several chapters were streamlined, and consolidations and profitability were brought forward in the text. There is new material on experimental design, a reduced emphasis on acceptance sampling, and enhanced attention to the managerial and organizational aspects of quality control. Free SPC expert software is packaged with the text for use as a statistical and graphical tool. Text plus 3.5 diskette.

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