Quality is still free : making quality certain in uncertain times
著者
書誌事項
Quality is still free : making quality certain in uncertain times
McGraw-Hill, c1996
- : hc
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注記
Includes index
内容説明・目次
内容説明
This work provides an analysis of the author's entrepreneurial experiment in which he took quality ideas learned in corporate settings and adapted them to the business world at large. It re-examines concepts such as ""The 5 Erroneous Assumptions about Quality" and "Zero-Defects Mantra".
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